RCAWD
RCAWD Aluminum Shocks Absorber oil-filled type for 1/10 Slash 4x4
RCAWD Aluminum Shocks Absorber oil-filled type for 1/10 Slash 4x4
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Shipping & Returns
Shipping & Returns
Tracking link: https://www.17track.net/en
Shipping
We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely. We also offer free flat rate shipping on almost our products to some destinations.
Free Shipping in the US, CA,UK, GE, FR, IT, NL, BE, ESP, JP...
Estimated delivery time(business day)
North America: 3-10days
Asia: 3-8days
West Europe: 4-10days
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Delivered
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Returns/Exchange Policy
You can return your purchase for up to 45 days from the date of your purchase. We will not accept returns after this time period.
- Returned products must be in the condition you received them and in the original box and/or packaging.
- The customer will pay for return shipping fees.
- Shipping fees from the original purchase are non-refundable.
If You Received the Wrong Product
Contact us at support@rcawd.com and send us an image of the item and its packaging. We will do our best to get the right product or refund to you as soon as possible.
- Description
Hop up your RC experience
Welcome to the world of RC with Roger and Tony! As passionate RC enthusiasts, we bring you high-precision, affordable RC option parts and exceptional service. With years of growth, we've built our own infrastructure for quality and cost control. RCAWD products offer precision, all backed by a dedicated team who shares your RC passion. Join us in exploring the exciting world of RC!
Q&A
What's the shipping policy?
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 72 hours. Kindly note a small number of orders may still need between 3-5 business days depending on stock availability.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.
We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely. We also offer free flat rate shipping on almost our products to some destinations.
Free Shipping in the US, CA,UK, GE, FR, IT, NL, BE, ESP, JP...
Estimated delivery time(business day)
- North America: 3-10days
- Asia: 3-8days
- West Europe: 4-12days
Note: We will use your shipping address provided when you placing the order. If you would like to change the address, please contact us IMMEDIATELY after your payment.
Please make sure to provide the correct shipping address during checkout as the address CAN NOT be changed after package ship out.
What support can I get?
Before-Sales:
- If you don't know what upgrade parts for your RC, our sales would help you to recommend some parts for you.
- If you have any questions, welecome to contact us by online chat or email, our service team will reply you soon.
After-Sales
- Please kindly contact us for any install issue, our technology team will offer support within 1 business day.
- We provide free replacement or 100% refund for any quality issue.
What's the return/refund policy?
All items are well inspected and packaged in good condition before shipping
If there is any defect you found when received, please feel free to contact us within 45 days after you received.
We will fully cooperate to solve any problem, a replacement or refund can be negotiated.
If buyer must return the item, the shipping cost would be bear by buyer.
How to contact us?
You are welcome to contact us by email support@rcawd.com,we will reply you within 24 hours.
How can I become the dealer?
If you are an offline RC hobby store, online RC hobby eCommerce, RC hobby dealer or do business about RC, welcome to become RCAWD authorized dealer
Why Choose RCAWD?